Privacy Policy
Updated on 01/08/2024Welcome to Metricos. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.
Data Collection
We collect the following types of data:
- Personal Information: Includes your name and email address.
- Integration Data: Limited data from connected platforms such as fulfillment services, store builders, and advertising platforms.
- Usage Data: Information on how you use our service, such as access times and features used.
*We don't keep or use Customers data, only their IDs and order history count to know if they are new or returning customers.
*We don't keep or use adsets or ads, we only see ads at Ad account and campaign level.
Use of Data
The data collected is used to:
- Provide and improve our services
- Personalize your experience
- Communicate with you about updates, promotions, and news
- Analyze usage patterns to enhance our platform
Data Deletion
- Integration Deletion: If you delete an integration, all data associated with that specific platform will be permanently deleted from our system.
- Account Deletion: If you request to delete your account, we will permanently delete all your data and account information from our system within 30 days.
Data Security
We implement industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We do not share your data with third parties, except:
- As required by law or legal process
- To protect our rights and property
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve user experience
- Analyze usage patterns
- Deliver personalized content
You can control the use of cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our service or via email. The updated policy will include the effective date at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to our customer support team.
By using our services, you agree to the terms outlined in this Privacy Policy.